[free-sklyarov] Can you all Help Me??

Yogi badnewsbears at prodigy.net
Thu Aug 16 16:13:39 PDT 2001

Fry's is a fun place to shop because of their large selection and inventory.
I, myself, have never had to go 'round with their customer service but,
based on what I have read (try a Google search), they do not seem to get
very good marks in that area.  I will add my small voice.   -Bob Burns

---- Original Message -----
From: "brad young" <byoungvt at yahoo.com>
To: <free-sklyarov at zork.net>
Sent: Thursday, August 16, 2001 1:25 PM
Subject: [free-sklyarov] Can you all Help Me??

> Hi all,
> If you don't recognize the email this is Brad Young, I
> run the artistically challenged http://sjrally.n3.net
> site. I have been trying to help get Dmitry out of
> this mess since the Adobe Rally. I am sorry my site
> has not been kept up to date but here is the story:
> Last Monday I moved to an on campus apartment. In
> these apartments they have installed 802.11b wireless
> ethernet, cool stuff. So off to Fry's I went to get a
> card. The first card I bought was from SOHO, it
> wouldn't work since it only had 40bit encryption. The
> network people said I needed to have 128. So back to
> Fry's. They gave me a store credit and I picked up a
> US Robotics card for $44.00 more.
> I went home opened the box, no manuals and no card!!!
> Instead inside was some kind of modem, not a wireless
> ethernet card. FRY'S REFUSED to give me a refund,
> claiming the box was unopened. (Obviously, someone had
> access to a shrink wrap machine!!!)
> Since I needed to give information from the card to
> the network people here at SJSU ASAP. I was stupid and
> bought a third US Robotics card from FRY's. Now I am
> out over $300.00 for one card.
> Fry's promised to call me back, to inform me if they
> might reconsider a refund, but of course they have
> not.
> So right now I am at SJSU's library, I have to wait
> for
> my authentication information beore I am on the net
> again. But I am still out $169.00. For me that is a
> whole bunch of cash! Not only that but I recommended
> Fry's as a place to visit when I talked to Dmitry when
> he was released!!! (see http://sjrally.n3.net)I wonder
> if they will rip him off too!!!
> So If you guys would please lend a hand it would be
> appreciated. If between your busy lives and free
> Dmitry activities you would contact Fry's and
> encourage them to give me a refund or at least a store
> credit toward my third modem I would appreciate it.
> And I could continue my efforts to Free Dmitry!!!!
> Please ask Fry's to FREE BRAD'S MONEY!!!!
> They have an email interface at their website:
> http://www.frys.com/
> They have a fax:
> 408 487-1018
> They have a phone:
> 408 487 1000
> (ask for the PIC)
> International Support is Welcome!!!
> I am going over again tomorrow to talk to the store
> manager.
> Many Many Thanks!!!
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